Manage Hiring Teams

One of the hardest things about running a recruiting operation is managing the roles and responsibilities for various recruiting tasks across your team. Greenhouse makes it easy to assign roles to your team members, so you can give them tasks and see data on how they’re doing. For each job, you can assign one or more people to the roles of Hiring Manager, Recruiter, Coordinator, or Sourcer.


Hiring Managers

Hiring Managers are typically the head of their respective departments, and the person to whom the new hire will directly report. They help identify and define the role the team is hiring for and make sure everyone on the team knows what the perfect candidate looks like, including skills, qualifications, and personality. Hiring Managers are usually in charge of the big decisions throughout the process, including which candidates make the initial cut in Application Review, and which ones are good enough to advance to the next stage. At the end of the day, the Hiring Manager is usually the person that makes the final call about whether to make a hire or not. Depending on how your company likes to run their process, each job can have one or many Hiring Managers.


Recruiters are typically responsible for making sure that the whole process is always moving forward. They shepherd candidates through the process, ensuring interview feedback is collected and decisions are made promptly. In Greenhouse, when you assign someone to be the Recruiter for a position, they can be notified about all sorts of activities related to the job, including new candidate applications, approvals, offers, and take-home tests.


Coordinators are in charge of scheduling. They track down busy employees to make sure they have time to interview candidates, and email candidates to check their availability. Coordinators also make sure candidates are informed about the next steps in the process—without coordinators, everything would come to a screeching halt! In Greenhouse, when a candidate is advanced to a new stage, a Coordinator will automatically be assigned the task of scheduling the next set of interviews.


For the most in-demand skill sets, finding great candidates to interview can be tough. This is where your team’s Sourcers come in. They’re in charge of tracking down the most qualified passive candidates, from LinkedIn or in-person events, and convincing them that your company is the bee’s knees. Great Sourcers understand that the needs and motivations of top talent are different than other people, and they know how to sell your company as the best place to work.