Privacy Policy


Effective Date: March 5, 2018


Greenhouse Software, Inc. ("Greenhouse") respects your privacy and is committed to protecting it in accordance with applicable laws and using generally-accepted industry practices. For purposes of this Privacy Policy, “Personal Information” means any information relating to an identified or identifiable individual (e.g., name, address, email address, or phone number).  

This Privacy Policy explains how Greenhouse collects and uses the Personal Information of visitors to our website,, and how our customers use our recruiting and onboarding software platforms (the “Services”) to collect Personal Information from individuals who are either job applicants or employees of our customers. This Privacy Policy does not apply to our customers, who manage the Personal Information they collect through our Services in accordance with their own privacy policies. We only process Personal Information that is stored in our Services under the direction of our customers, and we have no direct relationship with the individuals whose Personal Information we process in connection with our customers’ use of our Services. For example, if you apply to a job posted on a career page of a prospective employer that is one of our customers, your Personal Information will be transferred to Greenhouse. However, the prospective employer remains the entity responsible for the processing of your Personal Information and you should contact that entity directly with any questions you may have regarding its privacy policies or data processing practices, and if you want to modify your Personal Information or delete it from our Services.

Greenhouse may transfer Personal Information to third party companies that help us provide our Services. Transfers to these third parties are governed by our contracts with our customers. We will not sell or otherwise disclose your Personal Information to third parties.

Greenhouse complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Greenhouse has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit If you have an unresolved privacy or data use concern that we have not addressed to your satisfaction and that that you don’t think can be resolved between the two of us, you can also submit a complaint (free of charge) to Privacy Trust, an independent, U.S.-based third party dispute resolution provider, at

Please note that if your complaint is not resolved through these methods, a binding arbitration option may be available before a Privacy Shield Panel under limited circumstances.


Greenhouse may collect the following information, including Personal Information from and about you:

From your interaction with Sales, Marketing, and Customer Support:  We collect Personal Information such as your name, company name, email address, phone number, and billing information when you request a demo of our Services, or request sales information or customer service.

Cookies, Scripts and Related Technologies: When you visit our website,, we and our third-party service providers receive and record Personal Information that you may have provided and your digital signature, such as your IP address. The technologies we use to track your movements around our website include cookies, tracking scripts and pixels, and tagging technologies, which we may employ to understand your preferences, improve your experience on our website, etc. You can control the use of cookies at the individual browser level. If you want to learn more about cookies, or how to control, disable, or delete them, please visit for detailed guidance.

Collection of Data by Advertisers:  We may also use third parties to serve ads on our website or to manage our advertising on other sites.  Certain third party partners may automatically collect information about your visits to this and other websites, your IP address, your ISP, the browser you use to visit our website (but not your name, address, e-mail address or telephone number).  They do this by using cookies, pixel tags or other technologies.  Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation of our website and the other sites tracked by these third parties.  This policy does not apply to, and we are not responsible for, cookies or pixel tags in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technologies.    If you would like more information about this practice and to know your choices about not having this information used by these companies, click here: or


We may use the information that we collect about you and from you, including Personal Information, for the following purposes:

  • To customize our website: We seek to improve your experience with our website.  As a result, we will analyze data we collect about your use of the website.
  • To manage the relationships with our customers, partners, and vendors: We may use Personal Information of customers’, partners’, and vendor’s employees (e.g., for billing purposes).  
  • To communicate with you: We may send emails to verify your account and for administrative purposes, such as customer account management, customer service, or system maintenance.
  • To send you marketing communications: We may send you information about products and services that may be of interest to you, with your prior opt-in consent where required by applicable law.
  • To aggregate data:  We may anonymize and aggregate data collected through our website and to create statistics that may be used for any purpose, provided that such statistics do not identify any customers or individuals.


We do not sell or otherwise disclose Personal Information we collect about you, except as described in this Privacy Policy or as we disclose to you at the time this information is collected. As described in more detail below, we may share your Personal Information:

  • with our third-party service providers. We authorize these service providers to use or disclose the information only as necessary to perform services on behalf of Greenhouse or Greenhouse’s customers or to comply with legal requirements. We require these service providers by contract to safeguard the privacy and security of Personal Information that they process on our behalf or on behalf of our customers;
  • if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies;
  • if we believe, in good faith, that sharing your Personal Information is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the company, or (v) protect our property or other legal rights, or the rights, property, or safety of others;
  • to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets; and
  • with your authorization.

We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes unless you give your consent to that sharing.

Our website may contain links to third party websites or third party applications (“apps”).  When you click on a link to any other website, app or location, you will leave our website and go to another site and another entity may collect Personal Information or anonymized data from you.  We have no control over, do not review, and cannot be responsible for, these outside websites or their content.  Please be aware that the terms of this Privacy Policy do not apply to these outside websites, apps or content, or to any collection of your Personal Information after you click on links to such outside websites or apps.  We encourage you to read the privacy policies of every website you visit or app you use.  The links to third party websites, apps or locations are for your convenience and do not signify our endorsement of such third parties or their products, apps, content or websites. 


We care about the security of your information, and take appropriate steps including technical and organizational measures to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.   

Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.  In the event that any information under our control is compromised, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.


Greenhouse collects Personal Information on behalf of and under the direction of our customers, but we have no direct relationship with the individual employees and job applicants of our customers who provide that Personal Information. Greenhouse engages third party service providers in order to assist us in providing the Services to our customers, and Personal Information collected through Greenhouse will be shared with these service providers. Greenhouse’s obligations regarding data transfer to third party service providers is covered in its contracts with its customers, and the third party service providers are only permitted to use the Personal Information they receive as is necessary to provide the Services to Greenhouse’s customers. In addition, the third party service providers are required to keep the Personal Information confidential. Except as provided in this Privacy Policy, Greenhouse will not disclose your Personal Information to third parties without your consent.

Individuals who are either employed by or applying for jobs with Greenhouse customers have the right to ask the Greenhouse customers to correct, amend, or delete data pertaining to those individuals. If you wish to have your Personal Information deleted from a Greenhouse customer’s Greenhouse account, please contact that customer directly to resolve your concern.


We may transfer your Personal Information to countries other than the country in which the data was originally collected.  Those countries may not have the same data protection laws as the country in which you initially provided that information. When we transfer your Personal Information to other countries, we will protect it as described in this Privacy Policy.

To offer our services, we may need to transfer your Personal Information among several countries where we have employees, facilities or third party subprocessors, including the United Sates, where we are headquartered. By providing your Personal Data, you consent to such transfer.


  • Subject to applicable law, you may have the rights to request access to and receive information about the Personal Information we maintain about you, update and correct inaccuracies in your Personal Information, and have the information blocked or deleted, as appropriate. These rights may be limited in some circumstances by local law. To exercise these rights, please contact us as set forth below in the how to contact us section. 
  • Marketing communications from Greenhouse. If you do not wish to receive e-mail marketing communication from us, you can opt-out by sending an email to You can also unsubscribe from e-mail marketing communications by following the instructions contained in the marketing messages you receive. Even if you opt-out or unsubscribe, we can send you certain communications relating to the Services, such as administrative messages that are considered part of your account subscription.   Where required under applicable law, we will only send you marketing communications with your prior consent.Customer account information. You can update, edit or remove your account information at any time by logging into the website.
  • Cookies.  If you do not want us to collect cookies on the website, you may set your browser to refuse cookies, or to alert you when cookies are being sent. You can opt out of the collection and use of certain information, which we collect about you by automated means, including cookies, when you visit our websites. Your browser may tell you how to be notified and opt out of receiving certain types of cookies. If you do so, please note that some parts of our website may then be unavailable or not function properly. Cookies must be enabled in order to use the Services.


We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of our website is directed to children under the age of 13. We will take steps to delete it if we learn we have inadvertently collected it.

If you learn that your child has provided us with Personal Information without your consent, you may alert us at If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.


We may revise this Privacy Policy, so we encourage you to review it periodically.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is posted. If you are concerned about how your information is used, you can bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information. From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.


If you want to provide comments or questions about our Privacy Policy, or to exercise your rights, feel free to contact us at, or at the mailing address below.

Greenhouse Software, Inc. ATTN: Legal

110 Fifth Avenue, 3rd Floor

New York, NY 10011 USA