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Candidate Experience

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Inside the Mind of a Candidate: Exclusive Insights from OPEN 2018 Roadshow’s Candidate Panel

Have you ever wanted to know what candidates really think about your company’s candidate experience? Greenhouse invited three new hires from three different companies to participate in our OPEN 2018 Roadshow Candidate Panel session. We’re giving you an inside look into their top tips, expectations and must-haves so that you can stay one step ahead of the game and improve your own candidate experience.

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Strengthen Your Talent Community With Personalization

Google “employer branding” and you’ll find an endless list of articles on the shift to a candidate-driven market and why it’s crucial to attracting top talent. What the articles won’t say: The impression you’re creating isn’t the end of the game. No amount of amazing marketing will make a product successful if the user experience doesn’t follow through. When I think about building a strong talent community, I think about personalizing the experience a potential candidate has with our interview process and within our company.

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Using Content to Create an Engaging Candidate Experience and Strong Talent Community

Your HR strategy should be about humans, not resources. It’s important to recruit them honestly, engage them like you would a friend, and build an emotional connection—the talent lifecycle is not a transaction. One way to do this is by using content to foster a great candidate experience that makes people feel valued and think well of your company, whether or not they get the job.

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Using NPS to Optimize the Candidate Experience, Part 2: Driving Improvements Through Data

In part one of this two-part series, Greenhouse Business Analytics Specialist, Mike Linshi, wrote about the advantages of using Net Promoter Score and candidate surveys for your customer success and talent acquisition efforts. He highlighted the parallels between the two surveys, showing how recruiting teams benefit from adopting strategies from other functional departments.

To continue on the topic, we’ll discuss 3 different ways our Customer Success and Recruiting Teams at Greenhouse utilize data from respective surveys their teams use to take action on the results. Below, you’ll hear insights from the Customer Success first, followed by the Recruiting Team.

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Featured Image Candidate Experience

Using NPS to Optimize the Candidate Experience, Part 1

At Greenhouse, we believe that our customers’ success is our success. We partner with our customers to support them in optimizing their recruiting and onboarding functions, with the goals of demonstrating the value of our products and services, and building lifelong partnerships.

With such a broad mandate, how do we know whether or not we’re doing a good job?

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