Guide

Win more candidates.

Guide is the first candidate experience platform that helps Greenhouse customers win more hires by personalizing the interview process from application to decision.

With Guide, recruiting teams invite their candidates to a single hub to manage everything they need during their hiring process, from interview details to timelines, prep materials and more. Because Guide acts as the candidate’s home base for updates and real-time information, Guide unlocks rich insights that help talent teams understand which candidates are engaged and which are at risk of dropping off.

By increasing candidate engagement during the interview process, Guide increases passthrough rates by over 200% for leading companies like Glossier, MURAL, Gitlab and One Medical.

Candidates love it. Talent teams love it even more. Here’s why:

  • Increase passthrough rates at every step of your hiring funnel.

  • Increase candidate NPS with personalized candidate journeys triggered by ATS stage.

  • Save hours each week with automated communications and role-specific content.

  • Measure & improve your employer brand with anonymous, interview-specific candidate feedback.

Platform Features:

  • Visual Candidate Portal: A single destination where candidates can find everything they need while interviewing, like schedules, prep materials, brand content and more.

  • Interview Process Tracker: Automatically give candidates real-time insight into where they are in your process and what they can expect next.

  • Interviewer Bios: Help candidates get to know their interviewers ahead of time for more meaningful conversations with automated Interviewer Bios.

  • Interview Feedback: Give candidates an outlet to safely provide feedback after each interview, tracking areas of improvement and Candidate NPS.

  • Custom Branding: Immerse candidates in your brand at every step of the interview process to make them more successful in each conversation.

  • Engagement analytics: Learn which candidates are engaging with your content and which are at risk of dropping off before it happens.

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