Measure and improve your candidate experience

Trustcruit collects feedback from your candidates in 5 steps of the recruitment process; after application, after interviews, after rejection, onboarding and hiring manager follow up.

Collecting feedback will help you work data-driven, benchmark your performance and improve your recruitment process. Average Trustcruit client improves their recruitment process 7,3-8,0 point in Net Promoter Score during the first 12 months.

What Trustcruit clients improve, examples:

After application

- Technical errors minimized

- Write better job ads

- See your application process performance compared to other companies

After interview

- Filter and see what recruiters/hiring managers perform well in interviews. Support and coach those that are in most need!

- Learn what recruiters are good at. Who creates the most ambassadors/promoters? Which are well prepared? Which book the interviews in an expected time-frame?

After rejection

- How many candidates say they never get a rejection?(on average 23% never get a rejection..)

- How many say they would apply with you again? Do you perform over or under the benchmark?


- How was your new colleagues first day?

- How was the introduction to the company?

- How was the introduction about the specific role?

- How many already ended their employment and for what reasons?

Hiring Manager

- As a hiring manager, in general, did you get the support you needed from HR?

- Did you get the support you needed to find the right candidate?

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