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Service level agreement
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The Greenhouse SLA is also incorporated into all Greenhouse subscription agreements with customers. This is where we guarantee that our system will almost always be up, running, and available for customer use, or else you may be entitled to reimbursement.
Master subscription agreement
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If your company has a Greenhouse subscription, the Greenhouse MSA is the main agreement covering your rights, responsibilities, and obligations under the subscription, as well as Greenhouse’s. Its terms are fully incorporated into any Order Form signed by a Greenhouse customer for Greenhouse Services.
CCPA notice for candidates applying to jobs at Greenhouse
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If you are a California resident who is applying to work at Greenhouse, this notice describes how we will collect and use the personal information we receive in connection with your application.
Privacy shield notice
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Although Greenhouse no longer relies on the Privacy Shield as a legal basis for transferring personal data from the EEA, Switzerland, or the UK to the US, we continue to adhere to principles of the Privacy Shield framework, including by posting our Privacy Shield Notice to our website.