“Friction is a lot like spinach. We don’t like it, but it’s good for us,” says Andrea Guendelman, the CEO of Speak_ and a specialist in expansive leadership. In the recent Greenhouse, Namely and Checkr webinar, The mark of inclusive leaders, Andrea explained that friction is inevitable when organizations welcome a diverse group of employees into their ranks. And while many diversity, equity and inclusion (DE&I) programs aim to reduce conflict, they should not aim to eliminate friction. Read on to learn more about why friction can actually be beneficial to your organization and how to introduce it thoughtfully.